Privacy Policy - Talking Paper

1. Information We Collect

Information You Provide

Account Information: Email address, username, password (encrypted)
Profile Information: Name, profile picture (optional)
Journal Entries: Text content, mood data, timestamps
Payment Information: Processed securely through Stripe (we don't store card details)
Support Communications: Messages sent to our support team

Information We Collect Automatically

Usage Data: Features used, frequency of use, interaction patterns
Device Information: Browser type, operating system, IP address
Log Data: Access times, pages viewed, app crashes
Cookies: See our Cookie Policy

2. How We Use Your Information

We use your information to:

Provide and maintain our journaling service
Process AI-powered insights and memory extraction
Send service-related communications (account updates, security alerts)
Process payments and prevent fraud
Improve our services based on usage patterns
Comply with legal obligations
With your consent, send marketing communications

AI Processing: Your journal entries are processed by AI to extract memories and insights. This processing happens in real-time and the AI does not retain your data after processing.

3. Data Sharing and Disclosure

We do not sell your personal data. We share information only in these circumstances:

Service Providers

Stripe: Payment processing
SendGrid: Email delivery
OpenAI: AI processing (with strict data handling agreements)
Render: Cloud hosting

Other Circumstances

Legal Requirements: When required by law, subpoena, or court order
Business Transfers: In case of merger, acquisition, or sale of assets
Your Consent: With your explicit permission
Aggregated Data: Non-identifiable statistics for analytics

4. Data Security

We implement industry-standard security measures:

Encryption in transit (HTTPS/TLS) and at rest
Regular security audits and vulnerability testing
Access controls and authentication
Regular backups with encryption
Employee training on data protection
Incident response procedures

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Under GDPR and CCPA, you have the right to:

Access: Request a copy of your data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data
Portability: Export your data in a portable format

Object: Opt-out of certain processing
Restrict: Limit how we use your data
Withdraw Consent: For consent-based processing
Non-discrimination: Exercise rights without penalty

Exercise Your Rights

Export My Data Delete My Account

6. Cookies and Tracking

We use cookies for:

Essential: Authentication, security, site functionality
Analytics: Understanding how you use our service (with consent)
Preferences: Remembering your settings (with consent)
Marketing: Relevant advertisements (with consent)

You can manage your cookie preferences at any time. Manage Cookie Settings

For more details, see our Cookie Policy.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately at support@talkingpaper.app.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Sending an email to registered users
Displaying a prominent notice on our service
Updating the "Last updated" date at the top of this policy

Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or to exercise your rights:

Privacy Contact Information

Email: support@talkingpaper.app

Data Protection Officer: dpo@talkingpaper.ai

Address:
Talking Paper, Inc.
[Address Line 1]
[City, State ZIP]
United States