Acceptable Use Policy
Last updated: May 2026 (P-17 GDPR Art. 8 age floor disclosure) | Version: 3.9
1. Scope
This Acceptable Use Policy applies to all use of Talking Paper ("Service"), including journal entries, AI-assisted features, account registration, and any interaction with our systems or other users. By using the Service you agree to this AUP in addition to our Terms of Service and Privacy Policy.
2. Prohibited Categories
You may not use the Service to engage in, facilitate, or attempt any of the following:
2.1 Illegal content and activity
- Violating any applicable law or regulation.
- Creating, uploading, storing, or distributing content that is unlawful in your jurisdiction or in the jurisdictions where we operate, including content that sexually exploits or endangers minors.
- Harming minors in any way.
- Infringing on the intellectual property rights of others.
2.2 Harassment and abuse
- Harassing, threatening, doxxing, or stalking any person, including other users and our staff.
- Posting content that incites violence, encourages self-harm against others, or promotes terrorism or hate against a protected group.
- Violating the privacy of others, including publishing personal data without lawful basis or consent.
2.3 Scraping and automated access
- Engaging in any form of automated data collection from the Service (scraping, crawling, harvesting) outside of any published API and its documented rate limits.
- Interfering with or disrupting the Service, its infrastructure, or other users' access to it (including denial-of-service traffic and resource-exhaustion attacks).
- Bypassing, disabling, or attempting to circumvent rate limits, authentication, billing, or any other access-control mechanism.
2.4 Training-data extraction and model abuse
- Attempting to extract, reconstruct, or reverse-engineer the prompts, model weights, training data, or system instructions used by the AI features of the Service.
- Using the Service to generate inputs whose primary purpose is to train, fine-tune, or evaluate a competing AI system.
- Crafting prompts intended to coerce the AI features into producing content that violates this AUP (for example, illegal content, harassment, or malware).
2.5 Multiple accounts, sock-puppets, and evasion
- Creating multiple accounts for abusive purposes, including evading a prior suspension or termination ("sock-puppet" accounts).
- Sharing or trading account credentials.
- Impersonating any person or organisation, or misrepresenting your affiliation with any person or organisation, when registering or using the Service.
2.6 Security threats and malware
- Uploading or transmitting malware, viruses, ransomware, worms, or any other malicious code.
- Attempting to gain unauthorised access to any account, system, or network operated by us or our subprocessors.
- Probing, scanning, or testing the vulnerability of the Service except under a written vulnerability-disclosure agreement.
2.7 Spam and commercial misuse
- Sending spam or unauthorised advertising through any feature of the Service.
- Reselling, sublicensing, or otherwise commercially exploiting the Service without our prior written consent.
- Submitting fraudulent payments, chargebacks, or refund requests.
3. Enforcement Framework
We investigate suspected violations on a case-by-case basis. Where conduct is severe or ongoing, we may skip earlier steps and proceed directly to suspension or termination. Our standard escalation is:
- Warning. A written notice (typically by email) describing the violation and the corrective action required. Used for first-time, lower-severity issues.
- Temporary suspension. Access to the Service is paused while we investigate. Suspension may last from hours to weeks depending on the nature of the violation.
- Permanent termination. The account is closed in line with section 9 of the Terms of Service. Anonymisation of account data follows the 30-day grace period described in the Privacy Policy.
- Legal escalation. For conduct that constitutes a criminal offence (for example, threats of violence, child sexual abuse material, or attacks on our infrastructure) we may preserve relevant records and report the conduct to the competent authorities, including law-enforcement agencies in your jurisdiction.
We do not refund subscription fees for accounts terminated for AUP violations.
4. Reporting Channel
If you believe another user is violating this AUP, or that content on the Service violates this AUP, please report it to us. Include enough detail (URLs, account identifiers, timestamps, and a brief description) for us to investigate.
Reports can be sent to:
Email: abuse@talkingpaper.app
Reports made in good faith are treated as confidential to the extent permitted by law. Reports made for the purpose of harassing another user are themselves a violation of this AUP.
For a structured submission you can also use our abuse-report form, which routes to the same triage queue.
5. Changes to this Policy
We may update this AUP from time to time. Material changes are versioned alongside our other legal documents; the current version is shown above. Continued use of the Service after a material change constitutes acceptance of the revised AUP.